Privacy Policy
Introduction
Trek Nepal (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website (treknepal.com), make inquiries, book treks, or contact us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
- Contact Information: Name, email address, phone number, and address.
- Booking Information: Details of your bookings including trek dates, destinations, and special requirements.
- Enquiries: Information you provide when you contact us with questions or requests.
- Website Usage Data: Information about how you use our website, including your IP address, browser type, and browsing behavior.
How We Use Your Information
We use the information we collect to:
- Provide Services: Process your bookings and manage your inquiries.
- Communicate with You: Respond to your questions, provide customer support, and send you updates about your bookings.
- Improve Our Website: Analyze website usage to enhance user experience and functionality.
- Marketing: Send you promotional materials and special offers related to our services (you can opt-out at any time).
Sharing Your Information
We do not share your personal data with third parties except:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
- Legal Requirements: When required by law or to protect the safety and security of our users.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccuracies in your personal data.
- Deletion: Request that we delete your personal data, subject to certain exceptions.
- Objection: Object to the processing of your personal data for direct marketing purposes.
- Restriction: Request that we restrict the processing of your personal data in certain circumstances.
- Portability: Request the transfer of your personal data to another party.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
- Email: [email protected]
- Phone: +977 985-1102825
- Address: Trek Nepal, Kathmandu, Nepal
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this policy periodically for any changes.
Last updated: 08.05.2024
By using our website and services, you acknowledge that you have read and understood this privacy policy and agree to our collection, use, and sharing of your personal data as described.